Privacy policy

Privacy Policy

At Posteraa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with posteraa.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, or subscribe to our communications.

Personal Information

Depending on how you interact with Posteraa, we may collect:

  • Name – for order processing, billing, shipping, and customer service.

  • Email address – for order confirmations, shipping updates, customer support, and, where permitted, marketing communications.

  • Phone number – for delivery-related communication, order updates, and customer support.

  • Shipping and billing address – to process and deliver your orders.

  • Order information – including products purchased, order history, order value, and related transaction information.

  • Customer service information – information you provide when contacting us regarding an order, refund, replacement, delivery issue, or other inquiry.

  • Payment information – payment-related information required to process your transaction. Payments may be processed securely by third-party payment providers. Posteraa does not normally store complete card details on its own servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Website interactions

  • Referring website or source

  • Approximate location derived from technical information

  • Cookies and similar technologies

This information helps us understand how visitors use our website and improve its functionality, security, and performance.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders.

  • Process payments through our payment providers.

  • Arrange shipping and delivery.

  • Send order confirmations and shipping updates.

  • Provide customer support.

  • Process refunds, replacements, cancellations, and other order-related requests.

  • Respond to your questions and inquiries.

  • Improve our products, website, services, and customer experience.

  • Understand website traffic and usage.

  • Prevent fraud, abuse, and unauthorized activity.

  • Maintain the security of our website and services.

  • Comply with applicable laws and legal obligations.

  • Send promotional or marketing communications where permitted and where you have not opted out.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the relevant communication or by contacting us.

3. Cookies and Similar Technologies

Posteraa uses cookies and similar technologies to help operate and improve our website.

Cookies may be used to:

  • Remember your preferences.

  • Keep items in your shopping cart.

  • Support checkout and account functionality.

  • Understand how visitors use our website.

  • Improve website performance.

  • Help provide relevant advertising and marketing, where applicable.

  • Detect fraud and maintain website security.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

4. How We Share Your Information

Posteraa does not sell or rent your personal information.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Payment Providers

Payment processors may process your payment information to securely complete transactions.

Shipping and Delivery Partners

We may share necessary information such as your name, phone number, and shipping address with courier, logistics, and delivery partners so that your order can be delivered.

Production and Fulfillment Partners

Because some Posteraa products may be produced on a made-to-order or print-on-demand basis, we may share relevant order information with production and fulfillment partners required to manufacture and dispatch your order.

Technology and Service Providers

We may use third-party providers for services such as:

  • Website hosting and e-commerce infrastructure

  • Analytics

  • Customer support

  • Email and communication services

  • Marketing services

  • Fraud prevention and security

  • Website performance and optimization

These providers may process information only as necessary to provide their services to us.

Legal Requirements

We may disclose information where required by law, regulation, legal process, court order, or governmental authority, or where necessary to protect our legal rights, customers, website, or business.

5. Third-Party Services and Links

Our website may use or contain links to third-party websites, applications, payment providers, social media platforms, advertising services, analytics services, or other external services.

These third parties may have their own privacy policies and terms. Posteraa is not responsible for the privacy practices of third-party websites or services that we do not control.

We recommend reviewing the applicable privacy policy before providing personal information to any third-party service.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions are generally processed through secure third-party payment providers using appropriate security measures.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We generally retain personal information for as long as reasonably necessary to:

  • Provide our products and services.

  • Complete and maintain records of transactions.

  • Provide customer support.

  • Comply with legal, tax, accounting, and regulatory requirements.

  • Resolve disputes.

  • Prevent fraud or abuse.

  • Enforce our agreements and policies.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information, subject to legal or legitimate business requirements.

  • Withdraw consent where processing is based on consent.

  • Opt out of marketing communications.

  • Raise questions or concerns regarding how your information is handled.

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before completing certain requests.

9. Children's Privacy

Posteraa's website and services are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

10. Marketing Communications

If you subscribe to Posteraa's marketing communications or otherwise provide consent where required, we may send information about:

  • New products

  • Offers and promotions

  • Discounts

  • Collections

  • Other Posteraa updates

You can opt out of marketing emails at any time by clicking the unsubscribe link included in our marketing emails or by contacting us.

Please note that you may still receive essential transactional communications, such as order confirmations, shipping updates, delivery notifications, and customer-service responses.

11. Changes to This Privacy Policy

Posteraa may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Posteraa handles your personal information, please contact us:

Email: info@posteraa.com
Phone: +91 9915011265
Website: https://posteraa.com

Mailing Address:
F-126 Balaji Tower, Industrial Area Phase 7,
3rd Floor, Mohali, Punjab, 160055, India

When contacting us regarding personal information or an order, please provide sufficient information for us to identify your request and assist you efficiently.

Last Updated: September 5, 2026